INDIKAAP

Food that feeds your purpose

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Privacy Policy

Privacy Policy Dated: 30 October 2018

Who we are

INDIKAAP is an artisanal Indian food producer in the Western Cape, South Africa. It is a registered company and Michele Mistry is its sole director.

Our website address is: https://indikaap.com.

Contact us at:

T: +27 21 532 1352

C: +27 83 511 0930

Email: info@indikaap.com

 

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and delivery
  • Delivery address: we’ll ask you to enter these, so we can, for instance, estimate delivery before you place an order, and to send you the order.

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection using Akismet’s anti-spam service. Other data collected includes the Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use a contact form personal data is captured when submitted and is kept for 3 months for customer service purposes. It is not used for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Afrihost is the web-hosting company used by INDIKAAP, that may use anonymous analytics data collected from INDIKAAP’s website. Please review their Acceptable Use Policy here: https://www.afrihost.com/site/page/acceptable_use_policy

 

Who we share your data with

These are the third-party service providers we share your personal data with:

Akismet: to prevent spamming

Payfast: to enable online payments

Afrihost: to host our website

WooCommerce: to create financial administrative forms, invoices and delivery notes

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

INDIKAAP is a secure website. We use WooCommerce and Payfast, both trusted e-commerce service providers, to create our Shop. These service providers use technical measures such as encryption; security measures such as two-factor authentication; and data protection. Only key 2 key staff members have access to the administration of the website and the data on it.

What data breach procedures we have in place

In the event of a data breach, we have a data risk policy in manage the exposure place that outlines measures and procedures to be taken to manage and limit the exposure.

What third parties we receive data from

Our website is private and does not carry third party advertising. We receive updates through WordPress for plugins used in the building of the website.

What automated decision making and/or profiling we do with user data

None.

 

Sources consulted:

WordPress

Payfast

Akismet

Payfast

 

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Products

  • leaf with dew drops against a green background New Year Ayurvedic Cleanse 2023 (3 Days) R1,350.00
  • leaf with dew drops against a green background New Year Ayurvedic Cleanse 2023 (7 Days) R2,250.00
  • Mung Dhal R75.00
  • Kitchari pre-mix Kitchari Pre-mix R75.00
  • Dosa Premix R75.00
  • burfi in a bottle Burfee Sauce R95.00
  • clay chai cups, with a masala pot and chai masala blend Chai Gift Set R650.00
  • Chai Masala VK-P+ R120.00
  • A stack of gluten free, vegan crumpets Cooking for my dosha R750.00
  • Ayurvedic Retreat Spring 2023 R6,650.00

EVENTS

The Plant Powered Show, CTICC, 27-29May.

INDIKAAP pop-up restaurant

Masterclass

Talk on Menses & Ayurveda

27-29 May 2022

Book Now

Products

  • clay chai cups, with a masala pot and chai masala blend Chai Gift Set R650.00

INDIKAAP

“Food is an allegory, a poem. Creating Vegan food using Ayurvedic principles.”  A BEE Company in Cape Town, South Africa.

Privacy Policy

Contact us

T:+27 21 532 1352
Email: info@indikaap.com

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Our Doshas, or our Ayurvedic constitutions are a combination of the 5 elements: Ether, Air, Fire, Water and Earth.

Vata = Ether + Air

Pitta = Fire + Water

Kapha = Water + Earth

Knowing our dosha helps us to live in harmony with these innate characteristics, and we quickly able to determine when we are experiencing imbalance. We then use this knowledge to self-heal.

Take Dosha Test